RIDE MY CARS TERMS AND CONDITIONS
Official terms and conditions governing the use of Ride, Rentals, Chauffeur Hiring, and Package Delivery services.
I Article I β Governing Law and Jurisdiction
1.1 Governing Entity & Jurisdiction: This Agreement is governed by and construed in accordance with the laws of the State of Delaware, United States, and the applicable laws of South Africa and Ghana for regional operations operated by New Development Finance Group LLC/PTY.
1.2 Regional Regulatory Frameworks: Operations in the United States comply with federal and state commercial codes; operations in South Africa comply with the Consumer Protection Act and National Road Traffic Act; operations in Ghana comply with the Road Traffic Act and Data Protection Act, 2012 (Act 843).
II Article II β Core Platform Services
Ride My Cars is a technology intermediary platform connecting independent service providers with users across four core service verticals:
III Article III β Independent Contractor Status
3.1 Technology Intermediary Model: Service providers (drivers, chauffeurs, vehicle hosts, and couriers) are independent contractors and not employees, agents, or partners of New Development Finance Group LLC/PTY.
3.2 Provider Compliance Responsibilities: All service providers must independently maintain valid driver operator licenses, criminal background check clearances, vehicle registration, commercial insurance policies, and roadworthiness certificates.
IV Article IV β Specific Service Rules and Obligations
4.1 Passenger Conduct: Users must refrain from smoking, consuming alcohol, damaging vehicles, or abusing service providers during rides and chauffeur engagements.
4.2 Provider Verification Obligations: Unapproved or expired driver licenses, insurance policies, or safety certificates automatically result in account suspension until administration re-approves credentials.
V Article V β Fees, Commissions, and Payments
5.1 Fixed 10% Platform Service Fee: Ride My Cars charges a fixed 10% platform commission on all completed Ride hailing trips, Chauffeur bookings, and Package Deliveries. Vehicle rental commissions follow specified owner listing tiers.
5.2 Payment Gateways & Tax Obligations: Supported payment gateways include Stripe (USA), PayFast / EFT (South Africa), Paystack / Mobile Money (Ghana). Service providers are independently responsible for all income tax, VAT, and statutory reporting.
VI Article VI β Data Privacy and Protection
6.1 Data Processing: Personal data is processed in accordance with our Privacy Policy and statutory data protection frameworks (CCPA, POPIA, Ghana Act 843).
6.2 Data Rights Portal: Users may manage consent or submit statutory personal data export/deletion requests via the Privacy Data Rights Portal.
VII Article VII β Limitation of Liability & $100 Cap
7.1 "AS-IS" Platform Basis: The platform operates on an "AS-IS" and "AS-AVAILABLE" basis without guarantees of error-free operation.
7.2 Monetary Liability Cap: To the maximum extent permitted by law, the total cumulative monetary liability of New Development Finance Group LLC/PTY shall not exceed $100 USD (or local currency equivalent).
VIII Article VIII β Account Termination
Accounts may be suspended or permanently deactivated for fraud, safety violations, discrimination, harassment, or breach of these Terms. Blocked users are restricted from accessing platform services.
IX Article IX β Amendments and Modifications
Ride My Cars reserves the right to modify this Agreement at any time. Continued platform usage following published updates constitutes binding acceptance of the revised Terms.
X Article X β Package Delivery Liability Waiver & Insurance Policy
10.1 Prohibited Consignments: Packages must NOT contain narcotics, firearms, explosives, flammables, cash, bullion, biohazards, or stolen items. Couriers reserve the right to inspect exterior packaging and reject non-compliant items.
10.2 Delivery PIN Verification: Delivery completion requires input of the recipient's 4-digit PIN into the application to establish verified chain of custody.
XI Article XI β Vehicle Rentals Damage & Security Agreement
11.1 Digital Pre-Inspection: Renters and hosts must complete digital inspection photos, odometer readings, and fuel logs before handover.
11.2 Security Deposit Holds: Pre-authorized security deposit holds cover potential damages, fuel shortages, or late return penalties in accordance with our Refund & Cancellation Policy.
XII Article XII β Multi-Service Dispute Resolution Process
12.1 72-Hour Dispute Rule: All dispute claims, fee challenges, or damage reports MUST be submitted within 72 hours of service completion or cancellation via the Dispute Portal or sent to disputes@ridemycars.com.
Parent Corporate Entity: New Development Finance Group
Department: Legal, Risk & Compliance Department
πΊπΈ USA HQ: 4301 Saddle River Drive, Bowie, MD 20720, United States
πΏπ¦ South Africa Hub: 11 Corona Road, Sandhurst, Sandton, Gauteng 2196, South Africa
π¬π Ghana Hub: No 1 Airport Square, 8th Floor, Airport City, Accra, Ghana
Contact Telephone: +1 855 203 3177
Disputes Email: disputes@ridemycars.com